Last updated: August 28, 2025

At RIDE, we value the trust you place in us. Protecting your personal information and respecting your privacy is an important part of the client experience we strive to provide. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop with us, or engage with our services.

Information We Collect

We may collect the following types of personal information when you use our website or services:

• Contact details: name, email address, phone number, billing/shipping address.
• Account details: login credentials and purchase history.
• Payment details: collected securely through our payment processors; we do not store full credit card numbers.
• Usage data: including IP address, browser type, pages visited, time and date of visit, and device identifiers.
• Cookies & tracking data: to enhance your browsing experience and analyze site performance.

How We Use Your Information

We use your personal data to:

• Process and fulfill orders.
• Provide customer support and manage your account.
• Communicate with you about updates, services, or promotions (unless you opt out).
• Personalize and improve your shopping experience.
• Analyze trends and website performance.
• Ensure security, prevent fraud, and comply with legal obligations.

Cookies & Tracking

Our website uses cookies and similar technologies to improve functionality and analyze site usage. You may disable cookies through your browser settings; however, certain site features may not function as intended.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. While no system is completely secure, we are committed to continually reviewing and updating our practices to keep your information safe.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Access, update, or delete the personal data we hold about you.
• Opt out of marketing communications at any time.
• Request that we restrict or object to certain data processing activities.
• Request a copy of your personal data in a portable format.

To exercise these rights, please contact us using the details below.

Sharing of Information

We do not sell your personal information. We may share limited information with trusted third parties who help us operate our business (such as payment processors, shipping providers, and IT services), always under strict confidentiality agreements.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date. If material changes occur, we will provide notice on our website or contact you directly where legally required.

Contact Us

If you have questions or requests regarding this Privacy Policy, you may contact us at:

RIDE