Text/Call 914.234.RIDE | [email protected]| Free Shipping on Orders over $200

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FAQs
1 RIDE FAQs
1.1 What is the Manufacturer Discount Policy ?

We always try to have the best prices on our products. However, many manufacturers do not allow price discounts or limit the percentage discounted. Below are the manufactures we carry that have price limitations. Please note, that this list is not exclusive and is subject to change without notice.

    • Freejump
    • Samshield / Next One
    • Parlanti
    • Fabbri
    • Kask
    • Cavalleria Toscana 
    • Vestrum 
    • Equiline
    • For Horses
1.2 How can I create custom items?

We love working with our clients to create beautiful custom pieces from show attire for you and your horse or custom stable accessories in your colors and logo. The limits are endless! Please text/call 914-234-7433 or email [email protected]

Please see below for the list of all that we can customize and create for you. 

- Tall Boots for Dressage & Hunter/Jumpers (Deniro, Fabbri, Parlanti, Tucci) 

- Helmets (Kask & Samshield) 

- Saddle Pads (Equiline, Ogilvy, E.A. Mattes, Toklat)

- Custom Bonnets & Horse Boots (Equstar, Talisman, Equiline, EquiFit)

- Horse Apparel (Equitex, Blue Ribbon, Baker) 

- Stable Accessories: stall drapes, trunk covers, and chairs in your preferred barn colors (Equitex) 

1.3 Do you ship internationally?

Yes! We can ship almost anywhere in the world. We will quote you the available options for the size, weight, and cost of your package at checkout with options from FedEx. If you have more questions, please text (914)234-7433 or email [email protected]

1.4 How do I know what size helmet I am?

All Helmet Brands fit slightly differently, just like different jean brands do. If you do not currently have a helmet in the brand you wish to purchase we highly recommend you coming in to the store and getting professionally fitted. 

1.5 How do I measure myself for boots?

While we can provide you with a measuring and size chart, nothing beats coming in and getting professionally measured by our expert boot fitters.

We carry a wide range of sizes by Italian bootmakers DeNiro, Fabbri, Parlanti and Tucci. We also carry stock Paddock boots for beginner riders by Dublin and a technical line of boots made by Freejump. Let us know if you are looking for Hunter, Jumper, or Dressage boots that come in field or dress styles.

When you want a perfect fit that might not be achievable with stock boots, Made-to-Measure boots (DeNiro, Fabbri, and Parlanti) are your best option. Our design specialist will help you design your dream boots!

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