Thank you for shopping with RIDE. Every item we carry is carefully curated, and we want you to love your purchase. If something isn’t quite right, please review our policy below.

In-Store Purchases

• Eligible items may be returned within 10 days of purchase for store credit or exchange.
• All items must be returned in original condition and packaging.

E-Commerce Purchases

• Eligible items may be returned within 14 days of receipt for a refund or exchange.
• All returns are subject to a 10% restocking fee to offset shipping and payment processing costs.
• After 14 days, returns are not eligible for refund but may be exchanged up to 30 days from the order date.
• Shipping fees are non-refundable.

✨ To avoid returns and the restocking fee, we encourage you to text us anytime (24/7) at 914-234-7433 with questions about sizing, materials, or style before placing your order. Our team is always here to provide expert advice and personalized recommendations. We are also able to loan merchandise on open account to ensure the correct fit before you commit to your purchase.

• Non-Returnable Items
• Custom items
• Helmets (final sale)
• Airvests (final sale)
• Special orders
• Sale items

Shipping & Returns

• Returns can be made in-store or shipped back via UPS or FedEx only (we cannot accept USPS shipments).
• Customers are responsible for the cost and risk of returning items.
• Returns should be addressed to:
• RIDE
  648 Old Post Rd
  Bedford, NY 10506 USA

We reserve the right to refuse returns that do not meet the above conditions.

Contact Us

If you have any questions or need assistance, please reach out: 914-234-7433 or via [email protected]